Conditions of Use

All orders are subject to acceptance and product availability. Pricing and products are correct at the time of entering information, however, we reserve the right to change prices without prior notice.

This web site is operated by Soukous Ltd, 44a-46 Cotham Hill, Bristol, BS6 6LA. Our principal contact is via email at where we will endeavour to reply to all messages within two business days. By setting up a Soukous account, you are agreeing that email will be used as the standard means of communication.

By ordering a product, you accept these terms and conditions. The terms and conditions are subject to change at any time, and it is your responsibility to check them regularly before ordering products, in case there are any changes.

Payment must be made in full prior to us shipping your order. Payment can be made by any of the cards indicated on our website.

All orders are dispatched using a trusted dispatch network, ensuring that your order will reach you in the same state it left Soukous. Once dispatched, all orders should reach you within 3 to 5 working days, but please allow up to 14 days. Soukous shall have no liability for any failure to deliver goods you have ordered, or any delay in doing so, or from any damage or defect to goods delivered, that is caused by any event or circumstance beyond our reasonable control.

All rights, including copyright, in the content of these Soukous web pages, are owned or controlled for these purposes by Soukous. In accessing the Soukous web pages, you agree that you may only download the content for your own individual and non-commercial use. You are not permitted to copy, broadcast, download, store (in any medium), transmit, show or play in public, adapt or change in any way, the content of these Soukous web pages for any purpose whatsoever, without the prior written permission of Soukous.

Soukous does not accept liability for any errors or omissions, and reserves the right to change information, specifications, or descriptions of listed goods, products, or services. Soukous does not accept liability for any indirect, or consequential loss arising from the use of the website, or for any products or services purchased from the website. Soukous will only be liable for direct loss up to a maximum total of the product or service purchased in respect of any claim.

The above terms and conditions do not affect your statutory rights.